Privacy & SecurityIdentity Protection

Identity Protection

• Sign up to receive your statements online. Improved financial security with nothing to get lost or intercepted in the mail. Switch to paperless statements today.
  
  
• Subscribe to a credit monitoring service. These type of services will help protect you and notify you immediately if there are any activities on your accounts that you need to be aware of. Try PrivacyGuard^®, the daily credit monitoring service that will help protect your credit.
  
  
• You can feel safe when you shop online with your credit card when you authenticate your online purchases at participating merchants. Enroll in Verified by Visa.
  
  
• When discarding sensitive information and documents, tear or shred financial product applications and other financial mail (statements, insurance information, investment information, etc.).
  
  
• Do not carry your social security card, birth certificate, or passport in your wallet or purse.
  
  
• Do not give your personal information over the telephone to an unknown caller. If the caller states that they are a financial representative, hang up and dial that institution to confirm that the caller is actually from your bank.
  
  
• Never have your social security number or driver's license number printed on checks.
  

If you are a victim of Identity Theft, follow these three steps:

 

1. Contact the fraud departments of each of the three major credit bureaus and report that your identity has been stolen. Ask that a "fraud alert" be placed on your file and that no new credit be granted without your approval.
   
   

   Equifax Toll-free phone number: 800-685-1111 Experian Toll-free phone number: 888-397-3742 TransUnion Toll-free phone number: 800-888-4213

   
   
2. For any accounts that have been fraudulently accessed or opened, contact the security departments of the appropriate creditors or financial institutions to close these accounts.
   
   To contact First National Bank Southwest, call
   877-643-0088 or fill out an Online Fraud Form.
   
   
3. File a report with your local police or the police where the identity theft took place. Get a copy of the report in case the bank, or credit card company needs proof of the crime at a later date.

For additional Identity Theft information, please review the Identity Theft Affidavit.